Author: Bill Wilson

On Policyholder Attorneys and Public Adjusters

If you watch many policyholder attorney TV commercials, you might come to the conclusion that most insurance companies and their agents are the spawn of Satan. As a result, or maybe from isolated personal experiences, you might view policyholder attorneys and public adjusters the same way. I’ve come to a different conclusion.

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COVID, Loss Control, and Chicken Soup

The government and media focus on the COVID pandemic has largely centered around vaccination. Very little has been said about other risk management techniques, especially the concept of loss prevention vs. loss reduction. So what does this have to do with the insurance industry? Likewise, what does it have to do with chicken soup?

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Top COVID Court Case of 2021

Each January, attorney Randy Maniloff publishes his Top 10 court cases of the prior year. This year, one of his ten cases was what he considers the most significant COVID case of 2021. In this short article, I explain why I think this case is so important based on a premise overlooked in too many other cases.

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Quick Update

Last week I heard from two people asking if I was OK. Yes, indeed, I’m fine, I just haven’t been blogging for the past couple of months, the main reason being that I’ve been busy on some other stuff….

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September 11, 2001 – September 11, 2021

Given recent international events, in the coming months and years, we may become as susceptible to terrorist attacks as we were 20 years ago, so perhaps it’s time to revisit those insurance issues on the 20-year anniversary of 9/11. Previously published articles of mine are no longer available, so here is my plan….

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Fried Chicken and Customer Loyalty

Growth comes from acquiring new business; profitability comes from retaining existing business. Customer loyalty, and thus retention and profitability, isn’t driven by cheap prices, AI bots, big data, nor nifty phone apps. Loyalty springs as much (or more) from the heart as the mind.

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When Policy Forms Don’t Do What You Think They Do

You attach a “broadening” endorsement to a policy, thinking that it provides a needed coverage, then a claim occurs and you find that the “broadening” endorsement doesn’t broaden as much as you thought. Here’s an example of that….

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My New Ebook

My ebook 52 of the Greatest Things Anyone Ever Said… and Why has gone live on Amazon and in 24 hours has become Amazon’s #1 New Release in the Quotational Reference book category. This ebook includes 52 of my favorite quotations, each with a brief essay about what the quotation means. While the ebook can be read in its entirety and in any order, it is designed so that each quotation and essay is read weekly over the course of the coming year and it can be accessed right from your phone or tablet.

BONUS! Purchasers of this book get a free PDF download of my book “QuoteNotes: The Ultimate Quotational Reference System and Authoring Tool for Professional Speakers and Writers” endorsed by Zig Ziglar and Brian Tracy. This is an indexed and cross-referenced compilation of my 1,500 favorite quotes and includes a section on how to use quotations in your speaking and writing.

To get BOTH books at a discounted price, click the book cover or CLICK HERE.