Category: Issues

Another Certificate of Insurance Noose

For a number of years, issues involving certificates of insurance seemed to have calmed down. But that may be changing as a new generation of COI requestors begin to make outrageous and onerous requests of agents. But in most states, agents have a way out if they know where to look.

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Am I Legally Liable?

Your insured asks, “If I do ‘X’, am I legally liable?” Or, “If ‘this’ happens, am I legally liable?” How do you respond to such questions from your customers? Do you simply refer them to an attorney or do you provide some guidance with the caveat that you’re not an attorney and not providing legal advice?

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Using “Big Data” to Make Unilateral Policy Coverage Changes

An insurer makes a unilateral change in policy coverage, adding a named insured, based on “publicly available” information. Is this legal or appropriate? What about erroneous “public” information (aka “big data”) the insurer uses for coverage or rating purposes without confirmation by the insured, e.g., household residents, dwelling square footage, incorrect credit information, etc.

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Insurance TV Commercials Revisited AGAIN

If you’re an insurance professional, do you ever notice insurance advertisements that are factually incorrect, especially with regard to coverage under a particular insurance policy? Recently, I was compelled to write at least my third article on this subject. Insurers, please involve your claims departments in vetting your advertisements.

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Beware Online COI Systems!

Are you increasingly encountering online digital certificate of insurance verification or tracking systems? If so, are you aware of the potential liability issues involved in the use of these systems? This article identifies things to be wary of, especially if the vendor wants YOU to fund the system.

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Looking for Feedback!

ACV vs. RC valuation on roofs, underinsurance vs. overinsurance, mandating policy coverage or at least minimum coverage standards. These are topics I’m researching in January. If you have feedback you can provide, please review this article and respond in the Comments or email me at Bill @ THANKS!

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Work-From-Home Arrangements May Create Coverage Gaps

Most commercial property policies largely limit coverage for business personal property to that located at a described location. Increasingly, though, business property is being dispersed to the locations of home workers, creating a need for more current and relevant coverages, not to mention revisiting business limitations and exclusions in personal lines forms.

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