Category: Miscellaneous

Podcast

While I’m on my temporary blogging hiatus, here is a link to a podcast I did with Michael Jans of Agency Revolution. Anyone interested in the rise of insurtech might be interested in our conversation.

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Torture Numbers and They’ll Confess to Anything

I just read an article that referenced a ‘study’ that said that only 11% of ‘people’ find insurance agents and brokers to be trustworthy. I’m reminded of a couple of quotations: “Torture numbers and they’ll confess to anything” and “The Devil can quote scripture to suit his purpose.” That’s why I don’t put a lot of stock into articles and ‘studies’ that appear to be solutions (or conclusions) in search of problems.

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Be Careful What You DON’T Ask For

Does your agency routinely QC policy deliverables? Are all the forms and coverages you requested provided? Perhaps more important, what forms did the insurer include that you did NOT ask for? Failure to perform this critical task can result in uncovered claims for your customer and E&O claims for the agency.

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“When Words Collide” Webinars

Beginning in April, you will have two options for a 12-hour series of webinars based on the book “When Words Collide: Resolving Insurance Coverage and Claims Disputes.” One option is less expensive and includes access to dozens of other webinars but provides no CE credit. The other option is slightly more expensive but includes CE credit in a number of states. Choose the one that works best for you.

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Circular Definitions

Undefined words in an insurance policy are sometimes found to be ambiguous. However, just because a word or term is defined in a policy, that doesn’t mean it can’t be ambiguous, especially if it’s “circular.”

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My New Ebook

My ebook 52 of the Greatest Things Anyone Ever Said… and Why has gone live on Amazon and in 24 hours has become Amazon’s #1 New Release in the Quotational Reference book category. This ebook includes 52 of my favorite quotations, each with a brief essay about what the quotation means. While the ebook can be read in its entirety and in any order, it is designed so that each quotation and essay is read weekly over the course of the coming year and it can be accessed right from your phone or tablet.

BONUS! Purchasers of this book get a free PDF download of my book “QuoteNotes: The Ultimate Quotational Reference System and Authoring Tool for Professional Speakers and Writers” endorsed by Zig Ziglar and Brian Tracy. This is an indexed and cross-referenced compilation of my 1,500 favorite quotes and includes a section on how to use quotations in your speaking and writing.

To get BOTH books at a discounted price, click the book cover or CLICK HERE.