Anyone who has been a blog subscriber for a while knows that I published a book in May entitled “When Words Collide: Resolving Insurance Coverage and Claims Disputes” because I mention it pretty often. Some of you know that I speak at conventions and conferences around the country on various insurance topics, including my book (see you in Kansas in January and Michigan in February). And some of you know that I do webinars on the same topics for several education providers, from the CPCU Society to the Boston Insurance Library to FISCE.

I am truly excited to announce that, beginning on January 8, I will be doing a 12-part series based on my book for the Insurance Journal’s Academy of Insurance. You can attend any single monthly webinar on a different topic related to resolving insurance coverage and claims disputes or, much better, you can register for the entire series at an incredible discount. The Academy usually charges $99 per webinar. Signing up for 12 webinars would normally cost almost $1,200. But….

The Academy has specially priced this entire series of monthly webinars at only $395. Or you can join the Academy for just $279 and get all 12 webinars, plus everything else in their catalog. Or, if you move quickly, you can get the entire series for just $247! The $279 and $247 offers are an incredible value.

The “When Words Collide” book represents my 30+ years of experience in assisting agents get denied claims paid at a success rate in excess of 90%. In this webinar series, I’ll reveal exactly how I’ve done this by addressing various principles and practices illustrated by dozens of real-life claims.

If you can’t make a particular live webcast or you want to repeat an episode, you can access a recording of each webinar so you won’t miss a minute of this valuable series.

In addition to the incredible pricing on this series, if you register for the entire series, forward your email confirmation to me at and I’ll include you in a drawing where I’ll give away five (5) free autographed copies of the book.

For more information about the series or to register for it or any individual webinar, CLICK HERE and you’ll go to a page with the following information:


“This book is different from any other ‘reference’ book you’ve ever bought.”

This is how Bill Wilson opened his bestselling book, When Words Collide – Resolving Insurance Coverage and Claims Disputes.

Insurance policies are complicated. Further complicating life is the simple truth that two people can read the same document and interpret it differently (sometimes very differently.)

The Academy of Insurance is thrilled to have partnered with Bill to present this monthly series, walking us through his time tested method of helping people understand their insurance policies and helping them to get their claims paid and to understand clearly why a claim might be legitimately denied.

Join us as Bill leads us through these monthly sessions (click the link to register just for that episode):

  1. How to Resolve Insurance Coverage and Claims Disputes
  2. Why Claims are Denied
  3. Two Ways to Deal with Claims Disputes: Avoidance and Resolution
  4. Avoiding Claims Disputes: Prevention
  5. Resolving Claims Disputes: Advocacy
  6. Resolving Claims Disputes: Step 0
  7. Resolving Claims Disputes: Step 1 The RTFP Doctrine
  8. Resolving Claims Disputes: Step 2 Other Policy Interpretation Doctrines
  9. Resolving Claims Disputes: Step 3 Document the Interpretation Part 1
  10. Resolving Claims Disputes: Step 3 Document the Interpretation Part 2
  11. Resolving Claims Disputes: Step 3 Document the Interpretation Part 3
  12. Resolving Claims Disputes: Step 4 Plead Your Case

There are three ways to get this series.

  • You can use the links above to sign up for each session individually at $99 each. That’s a value of $1,188.
  • You can purchase this package today for $397.
  • You can become an Academy member for $279 and get access to this and the rest of the Academy’s catalog, too.

PS – If you pick up Bill’s book on Amazon, you’ll have a leg up on all the great help he’ll bring us.

Webinar series Regular Price: $397.00

Webinar series SPECIAL PRICE: $247.00


I hope you’ll take advantage of this terrific offer and register soon!

The following two tabs change content below.

Bill Wilson

Founder at
One of the premier insurance educators in America on form, coverage, and technical issues; Founder and director of the Big “I” Virtual University; Retired Assoc. VP of Education and Research from Independent Insurance Agents & Brokers of America. Reprint Request Information