Com•men•tar•y … an expression of opinions or offering of explanations

Be Careful What You DON’T Ask For

Does your agency routinely QC policy deliverables? Are all the forms and coverages you requested provided? Perhaps more important, what forms did the insurer include that you did NOT ask for? Failure to perform this critical task can result in uncovered claims for your customer and E&O claims for the agency.

Read More

Insuring Unlimited Contractual Liability

This article illustrates, to the tune of $24M, why it is critical to review contracts of insureds prior to the bidding process. Unless, of course, you sell a CGL policy that has no exclusions or limits.

Read More

Homeowners Claims “Matching” Problems

Should an insurer replace ALL of a home’s shingles or siding if only part of them have been damaged? It depends on the policy and statutory and/or case law. This very short article includes a state-by-state listing of the applicable laws.

Read More

“When Words Collide” Webinars

Beginning in April, you will have two options for a 12-hour series of webinars based on the book “When Words Collide: Resolving Insurance Coverage and Claims Disputes.” One option is less expensive and includes access to dozens of other webinars but provides no CE credit. The other option is slightly more expensive but includes CE credit in a number of states. Choose the one that works best for you.

Read More Podcast

Would you like to access blog posts as podcasts, along with other features like interviews and time-sensitive issues? If so, please take this one-question, 10-second survey.

Read More

Again I Ask, What’s So Funny?

Why does the vast majority of insurance advertising focus on being funny? I understand that you want a TV commercial that gets the audience’s attention and is memorable, but does it have to attempt to be silly or hilarious to do that?

Read More

From 2.0 to 3

Warren Buffett just announced that Berkshire Hathaway will be introducing a new small business policy that includes property, business income, general liability, professional liability, D&O, cyber, auto, and workers compensation coverage in a policy form that is…get this…JUST 3 PAGES long. Uh oh, here we go again.

Read More

Stay Updated

Get a weekly digest of my most recent posts.



Top 5 Insurance and Legal Blog for 2017

My New Ebook

My ebook 52 of the Greatest Things Anyone Ever Said… and Why has gone live on Amazon and in 24 hours has become Amazon’s #1 New Release in the Quotational Reference book category. This ebook includes 52 of my favorite quotations, each with a brief essay about what the quotation means. While the ebook can be read in its entirety and in any order, it is designed so that each quotation and essay is read weekly over the course of the coming year and it can be accessed right from your phone or tablet.

BONUS! Purchasers of this book get a free PDF download of my book “QuoteNotes: The Ultimate Quotational Reference System and Authoring Tool for Professional Speakers and Writers” endorsed by Zig Ziglar and Brian Tracy. This is an indexed and cross-referenced compilation of my 1,500 favorite quotes and includes a section on how to use quotations in your speaking and writing.

To get BOTH books at a discounted price, click the book cover or CLICK HERE.