“When Words Collide” is more than a must read. It’s a must-have reference for every agency owner and should be required reading for agency staff. While situations may change, the principles Bill Wilson outlines in his book do not and they serve as a foundation for virtually any issue you encounter. To get Bill’s decades of wisdom and insight in one book is a gift to the profession.” – W. Michael McBride, JD. Speaking of gifts….

I’m developing a series of articles and webinars based on my book “When Words Collide: Resolving Insurance Coverage and Claims Disputes”…look for an announcement on that from a major industry publication soon.

John Eubank, CPCU, ARM has been posthumously inducted into the Tennessee Insurance Hall of Fame.

Are you considering attending the IRMI Construction Risk Conference in Houston in November? If so, please introduce yourself as a blog subscriber at my session on my new book “When Words Collide: Resolving Insurance Coverage and Claims Disputes.”